Modern information technologies improving enterprise management. Examples from the TSL sector
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3.1.-Bartosz-Giegiel-Danuta-Szpilko-Modern-information-technologies-improving-enterprise-management.-Examples-from-the-TSL-sector_with_metadata.pdf (618.28 KB)
0000-0002-2866-8059 Date
2025
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Akademia Zarządzania (Academy of Management) Wydział Inżynierii Zarządzania Politechniki Białostockiej
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Abstract
Effective management of contemporary enterprises requires use of information technologies. They respond to the challenges of globalisation and intense competition. This article examines the role of IT in ensuring smooth operations and sustainable growth, with particular reference to the transport, shipping and logistics (TSL) sector. Its aim is to present modern information technologies and to assess their significance for the functioning and sustainable development of enterprises, with a specific focus on TSL. The paper discusses core IT systems (e.g. ERP, CRM, RPA and Business Intelligence) that support process integration, task automation and decision-making. It also considers specialist supply-chain tools, including WMS, TMS and RFID. These tools optimise warehouse and transport processes. Later sections introduce emerging trends such as digital twins and edge AI. They explain what these trends mean for the future of logistics. The analysis also underlines the need for efficient wireless communications, notably 5G, to make such solutions work in practice. Information technologies play a major role in supporting sustainable development aligned with the ESG standard. Technology has become a driving force that enables enterprises to realise economic, environmental and social benefits.
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B. Giegiel, D. Szpilko, Modern information technologies improving enterprise management. Examples from the TSL sector, Akademia Zarządzania 2025, 9(3), s. 287-304