Use of Bot-Technologies for Educational Communication at the University

Abstract
In the article the authors analysed the conditions and benefits of using chat bots in the messengers to provide effective educational communication. They defined the most popular instant messengers used by modern student, analyzed the tools provided in the messengers, in particular the possibility of creating special programs simulating human activities - chat bots. Special attention is given to determining the ways of using bots in the educational process. The article also describes the technology of implementation of the Smarsy chat bot for communication between participants of the educational process at the Borys Grinchenko Kyiv.
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Citation
Nataliia Morze, Oksana Buinytska, Liliia Varchenko-Trotsenko, Use of Bot-Technologies for Educational Communication at the University, in: E-learning, Vol. 9, Effective Development of Teachers’ Skills in the Area of ICT and E-learning, Scientific Editor Eugenia Smyrnova-Trybulska, Studio Noa for University of Silesia, Katowice-Cieszyn 2017, p. 239-248.
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