Contemporary IT tools supporting project and process management

Bitkowska, Agnieszka; Waszkiewicz, Małgorzata; Cimoch, Izabela

Contemporary IT tools supporting project and process management

3.01. A. Bitkowska, M. Waszkiewicz, I. Cimoch, Contemporary IT tools supporting project and process management.pdf (1.11 MB)

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Authors

Bitkowska, Agnieszka

Waszkiewicz, Małgorzata

Cimoch, Izabela

Date

2022

Publisher

Wydział Inżynierii Zarządzania Politechniki Białostockiej

Abstract

The article describes selected IT tools supporting business process management, project management, and new solutions simultaneously supporting both processes. The summarized results of the research on IT tools used in Polish enterprises in 2020 are presented. The aim of the article is to analyze the use of IT tools supporting enterprises in integrated project and business process management. Currently, IT systems supporting the process approach provide many features. Still, they do not meet the expectations of modern enterprises, especially those which simultaneously deal with numerous of complex projects. The so-called 3P principle (Portfolio/Project/Process) involves the integration of processes and projects within IT systems. IT tools that integrate knowledge, information, and data on the project portfolio, individual projects and processes constitute a great challenge to modern organizations due to multitude of functions they provide to their users. The development of sciences related to business process management and project management, and the practical use of achievements in these areas contributed to developing IT tools supporting both approaches. Today we can see the need to integrate them to get a new quality – synergy and flexibility. The demand for integrated IT solution is growing, but currently only few tools are available, and not many enterprises are using them yet. Certainly, this trend will develop, evolve and adapt to the fast-changing business needs. Yet today, there is not enough of extensive research on the integration of process and projects management, as well as there are not many IT tools which could apply in these solutions [Sliż, 2021, p. 23-25].